Information on USPS Customer Registration Identification (CRID) Consolidation

Customer Registration Identification (CRID) Consolidation: A CRID is a customer registration number that is assigned
for each unique business location that is or has been identified in our postal systems applications. A new CRID is created
whenever a user enters a new address location when signing up for a business account through the Business Customer
Gateway. Currently CRIDs are created when the combination of business name and address is unique. In many cases,
multiple CRIDs have been created by many users of the same location. Such multiple CRID assignments are generally due to
the manner in which the user creating the location account has entered the business name and/or location. Over time,
numerous users have entered business name and location data into several postal systems. As part of the May 11th software
release to support Full-Service Intelligent Mail, data from postal systems were centralized and were made available as part of
the Business Customer Gateway customer user identification system. Some customers may have discovered having multiple
location accounts (i.e., CRIDs) in the system. The intent of the CRID consolidation effort is to eliminate as much of the
overpopulation of CRIDs as possible so that users have one CRID for each location, and all services are attached to that one
CRID. We will engage in CRID clean up during the months of July and August and will notify mailers by letter of the results
of any affected CRIDs. As part of the CRID consolidation effort, we will:
1. Consolidate CRIDs for locations with same and/or similar addresses and assign one “winning” CRID to replace all related
CRIDs.
2. Replace the old CRIDs across the various systems in Full-Service supporting functions of payment, scheduling, mail
induction, and mailer identification with the winning CRID value.
3. Merge records for Business Service Administrators (BSA), opt-in/opt-out choices, and pending requests.